5 months!

Wow, can you believe it? It’s gone so fast!

Good week this week. Slightly calmer than last week which meant we were able to focus on some of our processes, sort out some of the little things that were affecting our efficiency. Process is very important in this sort of job and we’re constantly trying to optimise ours. But it was nice to take some time out to reflect on how things are progressing.

We didn’t do a GTD workshop this week but Mark managed to apply some of its principles to the way we deal with user requests. Although I know what I’m doing in the moment it was good to look at the ways in which we actually do (should) deal with tickets.

Other news - I’ve decided to start building myself a server with a spare PC I had. I used to wonder how people even *had* spare PCs, I mean, wouldn’t you sell them? Or do something with them? Well now I understand and also, I’m doing something with it! We do a lot of work with servers, databases and virtual machines. I’d like to see how these work on a smaller scale that I can work on from home. And most importantly - that I’m allowed to break!

Wish me luck!

Willow xx

P.S. Happy Sysadmin Day